Privacy Policy
Last updated: April 2026 · UK GDPR & Data Protection Act 2018 compliant
Your Privacy Matters
ValuInsight AI is committed to protecting your personal data. We collect only what we need, never sell your data, and give you full control over your information. This policy explains exactly what we collect, why, and how you can exercise your rights.
1. Who We Are
ValuInsight AI ("we", "us", "our") is the data controller for personal data processed through this Platform. For data protection queries, contact our DPO at dpo@valuinsight.ai.
2. Data We Collect
We may collect the following categories of data:
We do not collect sensitive personal data (financial accounts, biometrics, health data).
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Providing valuation and search features | Contract performance |
| Improving our AI models and accuracy | Legitimate interests |
| Sending service communications | Contract performance |
| Security monitoring and fraud prevention | Legitimate interests / Legal obligation |
| GDPR compliance and responding to rights requests | Legal obligation |
| Analytics to understand platform usage | Legitimate interests (anonymised) |
4. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers: Cloud hosting, analytics, and email delivery providers under strict data processing agreements
- AI providers: Anonymised query data sent to LLM providers to generate valuations (no personally identifiable information is included)
- Legal authorities: When required by law, court order, or to prevent fraud
All third-party processors are bound by contractual obligations meeting UK GDPR standards.
5. Data Retention
6. Your Rights (UK GDPR)
Under UK GDPR, you have the following rights. To exercise any of them, email dpo@valuinsight.ai:
Right of Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate data we hold
Right to Erasure
Request deletion of your data ("right to be forgotten")
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to processing based on legitimate interests
You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
We use essential cookies to keep you logged in and maintain session security. We use analytics cookies (only with your consent) to understand platform usage. You can manage cookie preferences via our cookie banner or your browser settings.
8. Security
We implement industry-standard security measures including TLS encryption in transit, access controls, and regular security reviews. However, no system is completely secure, please protect your account credentials.
9. Contact & DPO
Data Protection Officer
ValuInsight AI
Email: dpo@valuinsight.ai
Response time: within 30 days as required by UK GDPR